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This store has earned the following certifications.
RELIEVE SORE MUSCLES & PAINS MASSAGER: The back massager features 4 powerful deep-kneading Shiatsu massage nodes that can relax and relieve pains on your neck, upper back, lower back, shoulders, waist, thighs, calves, feet, legs, and arms, helping you release stress, relieve sore and tight muscles, and get relief on your whole body.
ADJUSTABLE DIRECTION BACK MASSAGER: The back massager allows you to get the right and appropriate amount of pressure to relieve your muscle pain. The neck massager has an optional heat setting, and the warm heating helps to loosen up your muscles more (Note: If your skin is thinner, place a towel between the body part and the massager to get a softer massage).
2 MASSAGE DIRECTIONS NECK MASSAGER: The shoulder massager has a built-in bi-directional movement control to mimic the motion of an in-person massage experience. The Shiatsu massager will auto-reverse every minute for better distribution of massage effects and to provide thorough relaxation.
PERFECT GIFT BACK MASSAGER: This back massager makes the perfect relaxation gift for dad, mom, women, men, wife, husband, and all of your loved ones. It's an excellent gift for any holiday, birthday, anniversary, or other special occasions. The back massager comes with an AC adapter that can work in both 100V—220V and a DC adapter for the car.
FREE WARRANTY NECK MASSAGER: We offer an extended 30-day money-back guarantee and a 1-year warranty. If anything happens to your massager within the 1-year warranty period, the VIKTOR JURGEN Customer Support Team will send you a replacement model at no cost to you. They will stand behind every back massager we sold.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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